Refund policy

Return & Refund Policy

At Firoz Pickles, we are committed to delivering fresh, high-quality products. Due to the perishable nature of our food items, we do not accept returns once an order has been delivered. However, if you receive a damaged, defective, expired, or incorrect product, please contact us within 24 hours of delivery with your order number and clear photos of the item. After reviewing your request, we will offer a suitable resolution, such as a replacement or a full/partial refund, depending on the situation. Refunds, if approved, will be processed to your original payment method within 5–7 business days. We reserve the right to decline refund requests made outside the specified time frame or without sufficient evidence.